Digital Council of the Year

Some of the greatest innovations in Digital Public Services have come from the Local Government Sector. This award recognises those Councils that over the last year have delivered measurable digital transformation either internally in their organisation or in the way they are providing their public services

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Greater London Authority

London
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Greater London Authority

The Greater London Authority (GLA) has been working flat out to make City Hall the most transparent and engaged administration in London's history using digital innovation to drive transformation across the organisation, as well as London's 33 councils.  

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Renfrewshire Council

Scotland
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Renfrewshire Council

Renfrewshire Council and its partners are working to deliver an ambitious Digital Renfrewshire strategy:

'In a Digital Renfrewshire we will make sure everybody has the opportunity to reach their digital potential and maximise the wider economic, educational, health, social and cultural benefits for all.

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Aylesbury Vale District Council

South East
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Aylesbury Vale District Council

Aylesbury Vale District Council are leading the way with digital delivery across the public sector. The aspirational organisation not only breaks all the moulds for a traditional council but it's at the forefront of technology using ground breaking systems, such as artificial intelligence to interact with their local customers.,/p>

The digital strategy has led to and facilitated the development of automated online services and the complete restructuring of the council's organisation model enabling overall savings across the Council of in excess of £5M per annum.

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North Ayrshire Council

Scotland
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North Ayrshire Council

DigiDabble is an award-winning family learning initiative developed by North Ayrshire libraries to provide a communal toolbox of software, digital tools, 3D printer, robotic kits, gaming, virtual reality and coding. Over 650 children, young people and adults have attended these events with 100% satisfaction rate and increased library usage.

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East Staffordshire Borough Council

West Midlands
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East Staffordshire Borough Council

As part of the Council's Digital Strategy we have developed and replaced numerous websites website using an open source solution.  This has provided efficiency savings for the Council and gave the organisation autonomy in how it shapes its web presence now and in the future.

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London Borough of Camden

London
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London Borough of Camden

Camden's Digital Strategy is one of the most ambitious and cross cutting in local government today. It not only delivers on Camden's local priorities, delivering better solutions for residents and businesses in partnership with health, businesses and other government agencies, it is also a groundbreaking blueprint for the future delivery of digital government.

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Croydon Council

London
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Croydon Council

Croydon Council has partnered with business to develop the fastest growing tech eco system in London, partnered across sectors to deliver over 40 community digital inclusion facilities and delivered its own online services to over 190,000.  Increasing digital skills by 12% across the Borough and delivering over £8m savings to council.

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Manchester City Council

North West
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Manchester City Council

Manchester City Council is at the heart of digital transformation in local authority terms. We have a stated strategy to be recognised as a Digital City of Excellence by 2025 and making significant investments in all aspects...but especially in technology and 'Digital' to help unlock the potential for our colleagues, partners and residents of Manchester and beyond.

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Ealing Council

London
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Ealing Council
Ealing Council's digital customer portal delivers fast, integrated and easy to use online services directly to its customers. Since its launch almost half of the boroughs residents have an account, which has generated a 46% reduction in face-to-face interactions, a 20% reduction in telephone calls and generated over £200,000 savings.