Cross-Sector Digital Collaboration of the Year

Increasingly solutions are not developed or delivered by one sector alone whether public or private, but require cross-sector collaboration. This award is for a digital product or service that in the last year has had a measurable impact and delivered real outcomes.

Sponsored by

The Environment Now

Yorkshire
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The Environment Now

The Environment Now has offered 50 young people aged 17-24 a grant of £10,000 to tackle environmental issues using digital solutions. The Environment Now is funded by O2 and the National Lottery’s Big Lottery Fund through the Our Bright Future programme. It is managed by the National Youth Agency.

The Environment Now initiative brings together environmental, digital and youth work sectors to inspire and support young people to use digital technology to tackle environmental issues. Using the model and legacy of O2’s Go Think Big programme, the National Youth Agency (NYA) engaged young people from universities, colleges and youth organisations in The Environment Now to find and fund 50 great enterprise ideas. This created the diverse group of young people from across the UK; 70% of projects located outside of London and 22% of project teams from BAME groups. During their 10-month timeline, NYA support the 50 enterprises with 4-6 week calls which focus on personal wellbeing and project management. O2 has supplied mentoring and workshop opportunities for the young entrepreneurs. Their advice, expertise and knowledge of digital technology and business acumen has been beneficial for enterprise development. The young people have also profited from their amazing networks and contacts. Our enterprise leaders have also benefited from the Our Bright Future network of 31 projects aimed at supporting environmental action amongst young people. Some of the projects have developed their start-up with these organisations as well as engaging with other young people from across the UK. The majority of start-ups who have nearly finished their 10 months have confirmed investment from other accelerator programmes or grant funders including Innovate UK, Bethnal Green Ventures, Climate KIC, Shell LiveWire and University funding. However, we mainly focus on the young person’s skills and development rather than what they achieve with their enterprise.

Links to more information:

Net Aware – O2 and NSPCC

London
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Net Aware - O2 and NSPCC, let's keep kids safe online

O2 and NSPCC’s Net Aware site and app is a valuable guide on the most popular sites, apps and games that young people use, based on annual research with parents and young people. It helps parents understand the online world and how they can keep their kids safe online.

Net Aware, produced collaboratively by O2 and the NSPCC, is a flagship partnership product. It provides valuable guidance into the sites, apps and games that young people are using. The content combines views from parents and young people, alongside guidance on safety features and practical O2 Guru tips. Each year we conduct new research and the updated site and app is promoted to increase awareness and drive repeat users. Push notifications on the app were added as a new functionality last year to also allow more up to date news stories on emerging sites, apps and games. Net Aware is used by thousands – in the last year alone the site has seen over 232,000 unique users; there have been over 2,280 downloads of the app; and over 2,600 parents have signed up to receive the monthly newsletters (February 2017-March 2018). It was awarded Internet Matters’ ‘Best product or service for parents’ in 2016. Net Aware is having an impact and changing behaviour - in 2017 we conducted a survey with users of the site to evaluate its impact. Of the respondents, 72% told us that they actively did something to help keep children safe online as a result of visiting Net Aware. One parent told us: “Keep up the good work – the site/app is a really useful resource to not only the parents and guardians but also to professionals who work with young people, and it is unique.”

Links to more information:

Digital Rochdale

North West
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Digital Rochdale

At Rochdale Borough Council we use digital technology to increase opportunity and cooperation, and reduce waste. We've developed many examples of successful and award-winning digital transformation schemes. We're committed to creating co-operative and innovative solutions, harnessing the power and opportunity of digital. Our digital approach is driven by our corporate priorities: People, Place, Prosperity and Performance.

We use digital technology to increase opportunity and cooperation, and reduce waste. We’ve developed many examples of successful and award-winning digital transformation schemes. We’re committed to creating co-operative and innovative solutions, harnessing the power and opportunity of digital. Our digital approach is driven by our corporate priorities: People, Place, Prosperity and Performance.

Our priorities:

PEOPLE Our aim is for people of all ages, abilities and backgrounds to have the opportunity to achieve their digital potential. Our third annual Rochdale Digital Festival - co-designed with businesses and volunteers – provided almost 1,000 new and experienced digital users with opportunities to try coding and virtual reality, website design sessions for business, money-saving sessions and more.

PLACE We’re working closely with our communities to better understand and meet their needs, and create digital opportunities. We’ve taken a community-led approach to digital inclusion. Citizens’ Curriculum has delivered outcomes way beyond those of digital inclusion. More than 350 adults with complex needs have participated and over 100 are now in employment. This has helped make huge cost savings, reduced crisis demand by over 13% and provided fiscal benefits of over £3 to every £1 invested.

PROSPERITY We have ambitious plans for business growth and enterprise, creating conditions for more and better quality jobs in addition to enabling independence, building wealth and increasing aspirations. Investing in the Get Digital Faster Programme with BT Openreach meant by 2018, 99.6% of postcodes in the borough would have access to superfast broadband - one of the highest in the country. In the past four years we’ve created 1,270 jobs, developed 133,590 sq ft of new employment space, and attracted £134million of private sector investment.

PERFORMANCE As a council, we’re creating more efficient, customer-focused services that utilise technical solutions to provide new ways of working, while changing staff behaviours, for example we’ve reduced new bin delivery times from 25 to 5 days.

Links to more information:

iPad lending scheme

Yorkshire
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iPad lending scheme

Leeds City Council's library service has worked with O2/Telefonica to introduce the biggest iPad lending scheme in the country. With 150 iPads available for loan, the scheme will reduce digital exclusion for our most marginalised citizens. Smaller organisations can buy into the framework to expand the scheme even further.

Over 50,000 adult in Leeds have never been online or haven’t been online in the last three months. These people are also more likely to be disabled, unemployed, on a low income or have low literacy and numeracy levels. They are the very people who would most benefit from being digitally included. Our iPad lending scheme is one strand of the Council’s digital inclusion programme. The library service is leading this work and our Librarians are making connections in the community to identify individuals and organisations who are most excluded and will see the biggest impact from digital inclusion. Our Librarians also offer digital skills training and support to the people who are borrowing the iPads. We have already worked with: ESOL students who used the iPads to develop their English skills and stay connected with family and friends; older people used the iPads to follow their interests and learn new skills, look up health information and keep in touch with relatives using Facetime and Skype; young people leaving the care system used the iPads to apply for jobs and prepare for further education courses. As the scheme develops we will use the iPads to support social housing tenants and Universal Credit claimants amongst other priority groups. Our collaboration with O2/Telefonica has enabled us to build the infrastructure behind the iPad lending scheme. We have created a bespoke framework including mobile data controls, pre-loaded apps, information governance and a sustainable managed service that can also be used by other organisations.

Links to more information:

Pothole-spotter

South East
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Pothole-spotter

The Pothole-spotter trial is a pioneering project led by the Department for Transport (DfT) in partnership with Thurrock, York and Wiltshire councils and delivered by private-sector SMEs, Gaist and SOENECS. There are currently ten official 'pothole-spotter' vehicles out on the roads in our three trial areas - York, Thurrock and Wiltshire. The trial involves cameras being attached to refuse collection, buses, Highways van and an E-bike to gather rich data about our highways and give greater insight about the road deterioration process. This information will be used by local authorities to help reduce and prevent potholes and other defects. This project has the potential to revolutionise the way potholes are identified and managed, reducing their number and ensuring the best performing road network for all customers.

The Department for Transport funded Pothole-spotter project deploys high-definition cameras; mounted to public sector refuse collection vehicles (RCVs), buses, highways vans and bike to capture regular, detailed images of the same sections of the highways network. These images are being be used to chronologically model deterioration and ultimately prevent potholes. The trial launched a year ago by the Department of Transport, are funding Thurrock, Wiltshire and the City of York Councils to work with SME's GAIST and SOENECS to use existing public sector assets for a secondary purposes: "Bin lorries preventing potholes". The use of public sector vehicles is central to making the Pothole-spotter trial efficient. Already out on the roads, the trial has found a beneficial use for these vehicles simply by installing cameras on them. The cross sector collaboration is Horizontally: - within the authorities; waste, highways, IT, Communication and legal all being part of the working group, - between authorities; different highways, legal and waste teams have national sharing meetings, Vertically: - within the authorities; Leader, portfolio holder, CEX, Director, Head of Service, supervisors and operatives all engaged within the trial and - at a national level; DfT at national level working with national LA officer bodies, individual local authorities and SMEs that span the UK. The impact is starting to be seen in terms of preventing potholes, however, other impacts have been measured, such as: - technology readiness of authorities IT networks and ability to transfer vast sums of data (max transferred was 280GB in one day) within remote and urban areas - sharing of existing software, in particular highways and waste not having compatible GIS systems - greater understanding of the opportunity to work together on procurement and IT within authorities. The Pothole-spotter trial will start to help highways authorities predict where deterioration will occur in highways later in the year.

Links to more information:

dotSHF – Sheffield’s Digital Coalition

Yorkshire
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dotSHF - Sheffield's Digital Coalition

Founded by Sheffield City Council and sector body Sheffield Digital, the city has taken a ground-breaking, sector-spanning approach to building a Digital Coalition – ‘dotSHF’ – to amplify and grow the impact of digital. dotSHF is based on a unique domain model and series of challenge questions crowdsourced from Sheffield’s digital community.

Sheffield has, for many years, not been punching at its weight as a leading digital city. The parts are there, but the sum of those parts hasn’t quite delivered the impact. The digital coalition branded as dotSHF is helping to change that. It’s still very early days but it is already creating a new narrative for the city and encouraging collaboration across sectors.

Some examples:

A series of policy conflabs with partners across all parts of the digital community to agree the parameters for the coalition.

A set of public Trello Boards (see the links in the Additional URLs section) which are based on crowdsourcing activity that is already happening to enable us to coordinate better and to identify gaps where we can suggest ideas to fill them. All open and community developed.

We have started to establish the groups for each of the domain areas, led by a leading person from that area. The Economy Group was established first and is being chaired by the MD of The Floow (a successful tech company) and has started coordinating activity around advanced digital skills.

The branding for the coalition was voted for by the community as part of a competition.

Helped to build collaboration with, for example, the University of Sheffield on their Urban Flows Observatory, which launched at the inaugural conference.

The Council has developed a free public Wi-Fi concession and the coalition is engaging to develop it as an open innovation platform.

Links to more information:

Southend #TechCityOnSea

London
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Southend #TechCityOnSea

Bringing together all things digital in and around Southend-on-Sea, South Essex and the Thames Estuary Growth Corridor to promote technology, innovation, enterprise, entrepreneurship, skills and socio-economic regeneration.

Our part of the the world is the residential home to many of the tech developers working in and around Shoreditch, Old Street and East London's Tech City and we realised that with the increase in remote working, the need for a boost to the local economy and the natural ethos of entrepreneurship that exists, we could stimulate local and regional growth by extending the TechCity mindset to Southend-on-Sea and beyond. We have brought together the public private and Third Sectors and local resident communities who now actively work together, collaborating on policy, education, showcasing and inward investment.

We have evidence to show that we have protected existing jobs and created new ones and just before Christmas 2017 Southend #TechCityOnSea received Ministerial endorsement by RT Hon Matt Hancock MP, the Minister for Digital at DCMS Although curated by Mark Kass CEO Enterprise4Good Group, operators of social enterprise The Hive Enterprise Centre in Southend, Southend #TechCityOnSea has been created for all...its a collaborative mindset that we want folk to buy into through doing and not just talking!

Links to more information:

Widening Digital Participation

Yorkshire
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Widening Digital Participation

Good Things Foundation is running a three-year programme - Widening Digital Participation - funded by NHS Digital. Widening Digital Participation aims to reduce digital exclusion in the UK, and ensure people have the skills they need to access relevant health information and health services online.

Good Things Foundation and NHS Digital have teamed up once again, building on the success of the first phase of our Widening Digital Participation programme, to bring digital skills and confidence to NHS users - those who are most likely to be socially as well as digitally excluded. The savings to the NHS following the first phase, where we brought digital health skills and confidence to those who otherwise wouldn’t have them, was around £6m. The focus of our work now is to reach those with the greatest need first. We are developing projects with homeless people, older people in rural areas, patients in secure mental health hospitals, and those whose first language is not English. In the nine months since we’ve started the project, we’ve been working with 103 organisations who have engaged 3,500 people with digital health skills. Through the project overall, 81,000 people have been engaged so far. One learner is Simon Harris from Sheffield, whose doctor recommended he pop along to Heeley Development Trust, his local Online Centre, to learn how to find information about diabetes and recipes online. Now, he’s been using his new digital skills to manage his diabetes. He said: “I feel so much better both mentally and physically. It has inspired me and I feel empowered by my new knowledge. I think that the service Heeley Development Trust provides is brilliant and I’d recommend any other patients to pop along to the Digital Surgery and give it a go.”

Links to more information:

RE:CODE London

London
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RE:CODE London

In 2017, the Mayor of London joined forces with the LEGO® Group and the Institute of Imagination to launch RE:CODE London, a new initiative which provides London’s primary school children with a coding and robotics-based challenge to encourage them to think critically and help tackle some of our city’s biggest challenges.

Through an exciting partnership between the Mayor of London, the LEGO® Group and the Institute of Imagination, RE:CODE London gives young Londoners aged 9-11 the chance to take on a real-life coding challenge, building their confidence and creative problem-solving skills. Students work in teams to build and code their own LEGO® robot to meet a modern-day challenge, such as cleaning pollution from the River Thames, or tackling London’s air pollution. So far, over 1,250 students have benefited from this innovative and fun activity. By the end of 2018 it will reach over 3,000 young Londoners. In April we will hold a bespoke event for Special Educational Needs (SEND) students, as well as working to highlight women in tech to inspire future digital leaders from all backgrounds. RE:CODE London is part of the Mayor’s London Curriculum. This brings the national curriculum to life through hands-on learning experiences and opens up London to all young people. It’s free and aimed at key stage 2 and 3 students. RE:CODE London is just one of the Mayor of London’s initiatives to boost the take up of science, technology, engineering and maths (STEM) subjects and ensure more opportunities are available for all young people to excel in STEM careers. Every child in London deserves the best possible chance for happiness and success to reach their full potential. By engaging children of all backgrounds with real-life scenarios through RE:CODE London, we are debunking stereotypes at a young age and sparking an interest in STEM for life.

Links to more information:

Check MOT History service

South East
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Check MOT History service

A collaboration between DVSA, Kainos, automotive trade bodies and software suppliers, the Check MOT History service and the underpinning API, offers motorists and third-party organisations access to comprehensive MOT data and important safety recall information. In January 2018, 5.7 million searches were performed and 60,000 returned an outstanding safety recall. Over eight million used cars were sold in the UK in 2016 according to the Society of Motor Manufacturers and Traders (SMMT). The DVSA, Kainos, BJSS and automotive trade bodies have developed a service that enables users to check the MOT history of any car registered in GB. The service handles approximately 5 million searches per month and has a user satisfaction score of 84%. DVSA’s open data policy currently gives over 50 third-party organisations API-level access to Check MOT History.

Live use cases include:

• garages and motorists understanding the history of a vehicle before performing an MOT or buying a vehicle.

• car traders and valuers validating the characteristics of a vehicle to detect possible fraud.

• insurance companies looking to improve their view of vehicle risk.

• academic and car manufacturer research projects In further cross-sector collaboration, the service was extended in December 2017, to present details of outstanding safety recalls drawing data from the SMMT. Recalls affect approximately 10% of cars on the road are often dangerous issues.

In February 2018, 8% of requests to the recall feature returned safety recall information. Whilst it is too early to measure the effectiveness of the recall feature, it is likely to have a significant positive impact on road safety. GDS has hailed the MOT project as “...one of the best agile projects we have seen in flight in government to date, and can be seen as an exemplar of the benefits of working collaboratively in an agile way.”