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Intelligent Case Notes
Automatic triaging - LLM based technology to do a ‘first pass’ prioritisation of new cases based on vulnerabilities detected in the intake information
Risk alerts - these are visual representations of flags like medical conditions or equipment needs, young children, and people of pensionable age. You can roll over one of these flags to see a summary of why it is present.
Supervisors get a real-time dashboard of case mix per team member, so they can allocate new cases accordingly.